Public Offer and Terms of Use

Last updated: 17 июня 2026 г.

PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS AND REMEDIES.

This document constitutes a public offer within the meaning of Article 369 of the Civil Code of the Republic of Uzbekistan. It is addressed to an unlimited range of persons and contains all the essential terms of a contract for the provision of services for a fee.

1. GENERAL PROVISIONS

This Terms of Use Agreement (hereinafter — the "Agreement", the "Offer") is concluded between ООО «QAVENTO SYSTEM» (STIR (TIN): 313106144, address: город Ташкент, Шайхантахурский район, Labzak MFY, Labzak ko'chasi, 64а-uy; service trade designation — Omlen; hereinafter — the "Platform", the "Provider", "We", "Us", "Our") and you (hereinafter — "You", "Your", the "User" or the "Client").

This Agreement sets out the general terms governing your use of the website omlen.site (https://omlen.site) (hereinafter — the "Website") and the products and services available through this Website (hereinafter — the "Services"), and supplements (rather than replaces) any specific terms applicable to particular Services.

The Services constitute a cloud service (SaaS) — the Omlen AI website builder, classified as a digital product (cloud technology services) within the meaning of Article 3 of the Law of the Republic of Uzbekistan "On Electronic Commerce" No. ZRU-792 of 29.09.2022.

Use of the Website and the Services is also governed by the Privacy Policy (https://omlen.site/privacy). Consent to the processing of personal data is formalized by a separate document in accordance with Article 21 of the Law of the Republic of Uzbekistan "On Personal Data" No. ZRU-547 of 02.07.2019 (Consent to the Processing of Personal Data).

Acceptance of this Offer, in accordance with Article 370 of the Civil Code of the Republic of Uzbekistan, is deemed to occur upon the User's performance of conclusive actions fulfilling the terms of the Offer, namely: registration of an Account on the Website and/or payment for the Services and/or commencement of actual use of the Services. Acceptance must be full and unconditional. In accordance with Article 365 of the Civil Code of the Republic of Uzbekistan, the contract is deemed concluded at the moment such action is performed. Use of the Website without registration does not give rise to contractual relations and means only that you have reviewed the Offer.

In accordance with Articles 15 and 19 of the Law of the Republic of Uzbekistan "On Electronic Commerce" No. ZRU-792, acceptance may be performed by an electronic message expressing consent, or by performing actions fulfilling the terms of the Offer; for a User who is an individual, a qualified electronic digital signature is not required. A contract concluded using electronic documents and messages may not be declared invalid solely on that ground.

1.1. Amendment of terms. The Platform has the right to make amendments to this Agreement. Notice of material amendments is sent to the User at the email address provided upon registration and/or published on the Website at least 30 (thirty) calendar days before the amendments take effect. Continued use of the Services after the amendments take effect constitutes acceptance of the new terms. If the User does not agree with the amendments, the User may discontinue use of the Services before the date the amendments take effect. In the case of prepayment for a period, upon refusal of the new terms, a refund for the unused portion of the period is made in accordance with Section 7 of this Agreement.

2. LEGAL CAPACITY; AUTHORITY

This Website and the Services are available only to users who are able to enter into legally binding contracts under applicable law. By using this Website or the Services, you represent and warrant that you (i) are at least eighteen (18) years of age and have full legal capacity in accordance with Article 22 of the Civil Code of the Republic of Uzbekistan, (ii) are otherwise recognized as able to enter into legally binding contracts under applicable law, and (iii) are not a person prohibited from purchasing or receiving the Services under the laws of the applicable jurisdiction.

If you are entering into this Agreement on behalf of a legal entity, you represent and warrant that you have the legal authority to bind such legal entity to the terms contained in this Agreement, in which case the terms "you", "your", "user" or "client" refer to such legal entity.

3. ACCOUNTS; DATA TRANSFER

3.1. Accounts

To access certain features of this Website or to use certain Services, you need to create an Account. You represent and warrant to the Platform that all information you provide when creating an Account is accurate, current and complete, and that you will keep your Account information accurate, current and complete.

If the Platform has grounds to believe that your Account information is untrue, inaccurate, outdated or incomplete, the Platform reserves the right, at its discretion, to suspend or terminate your Account.

The Platform reserves the right to suspend or terminate an Account if the User does not log into their Account for six (6) consecutive months, provided that the User has no active paid subscription. Before suspending or terminating an Account on this ground, the Platform sends a notice to the User's email address at least 30 (thirty) calendar days in advance.

You are solely responsible for the activity occurring in your Account, whether or not authorized by you, and you must keep your Account information secure, including, but not limited to, the customer number/login, password.

3.2. Data transfer

We use various service providers, including those based outside the Republic of Uzbekistan. This may result in the transfer of information (including your Account information and personal data) across international borders. Details are set out in the Privacy Policy (the section on international data transfer).

The processing of personal data of citizens of the Republic of Uzbekistan is carried out in accordance with the Law of the Republic of Uzbekistan "On Personal Data" No. ZRU-547 of 02.07.2019. Biometric and genetic data of individuals, as well as data of users of the services of telecom operators operating in Uzbekistan, are processed and stored in databases physically located within the territory of the Republic of Uzbekistan, in accordance with Article 27¹ of the said Law. Other personal data may be processed, including using infrastructure outside the Republic of Uzbekistan, subject to compliance with the conditions for cross-border transfer provided for in Article 15 of the said Law.

The Provider duly registers the personal data database in the State Register of Personal Data Databases of the Republic of Uzbekistan in accordance with Article 20 of the Law of the Republic of Uzbekistan "On Personal Data" No. ZRU-547. Supervision of compliance with the requirements for the processing of personal data, including the special conditions of such processing, is carried out by the authorized (supervisory) state body of the Republic of Uzbekistan in the field of personal data. Details on the processing of personal data are set out in the Privacy Policy.

4. AVAILABILITY OF THE WEBSITE/SERVICES

Subject to the terms of this Agreement and our other policies and procedures, we will make commercially reasonable efforts to provide this Website and the Services on a twenty-four (24) hours a day, seven (7) days a week basis.

You acknowledge and agree that, from time to time, this Website may be unavailable or inoperable for any reason, including, but not limited to, equipment malfunctions; periodic maintenance, repairs or replacements that we carry out from time to time; or causes beyond our reasonable control or that cannot be reasonably foreseen, including, but not limited to, the interruption or failure of telecommunication or digital transmission lines, hostile network attacks, network congestion or other failures.

The Services may use the services, infrastructure and APIs of third parties (payment systems, hosting, technology providers, etc.). The Platform does not control the operation of such third parties and is not responsible for their acts or omissions, for the availability of their services, or for losses or claims arising in connection with the use or unavailability of third-party services.

The Platform is not liable for failure to perform or delay in performing obligations caused by force majeure circumstances (natural disasters, military actions, acts of state authorities, failures of telecommunication and other providers, pandemics, etc.) in accordance with Article 333 of the Civil Code of the Republic of Uzbekistan. The period of performance is extended for the duration of such circumstances.

5. RULES OF USE

When using the Website and the Services, you agree to comply with the following rules:

Not to use the Services for unlawful purposes or to violate the legislation of the Republic of Uzbekistan;
Not to upload, publish or transmit content that is unlawful, harmful, threatening, abusive, defamatory, vulgar, obscene or otherwise objectionable; not to post content containing calls for extremism, promotion of prohibited substances, violating the legislation of the Republic of Uzbekistan or the rights of third parties;
Not to infringe the intellectual property rights of others;
Not to distribute viruses, malware or other malicious code;
Not to attempt to gain unauthorized access to the systems or accounts of other users;
Not to use automated systems to access the Website without our express permission;
Not to use the Services for spam or unsolicited messages;
Not to create fake accounts or impersonate another person.

Violation of these rules may result in immediate termination of your access to the Services without a refund. The User bears full responsibility for the content of the material they post and for any consequences of its posting and use. The User resolves third-party claims related to the user's content independently; if claims related to such content are brought against the Platform, the User is obligated to compensate the Platform for the losses incurred (including court costs and fines).

The Platform is not obligated to pre-screen or moderate users' content. Screening and removal of content are carried out to the extent and in the manner determined by the Platform unilaterally, including upon request of third parties or upon demand of the authorized bodies of the Republic of Uzbekistan.

5.1. Backend and database

For websites created using the Services, the following terms apply with respect to the server side and data:

The backend is created and published automatically by the Platform. The backend implementation is accessible: you can develop server logic, APIs and business processes.
The database is hosted on Omlen servers. Data is stored and processed in the Platform's infrastructure.
The User may create admin interfaces for interacting with the database, as well as develop a complete backend (APIs, integrations, server logic) within the capabilities of the Platform.

5.2. Data in the AI chat and cross-border transfer

Use of the artificial intelligence (AI) chat functionality may involve the transfer of entered data (including personal data) for processing on the side of the Platform and its providers, including outside the Republic of Uzbekistan. The User is warned of such a possibility and bears sole responsibility for the decision to place in the AI chat any personal data (their own or that of third parties). By placing personal data in the chat, the User confirms consent to its processing and possible cross-border transfer in accordance with the Consent to the Processing of Personal Data and the Privacy Policy.

Cross-border transfer is carried out subject to compliance with the conditions provided for in Article 15 of the Law of the Republic of Uzbekistan "On Personal Data" No. ZRU-547 (transfer to states that ensure adequate protection of personal data, or subject to compliance with standard contractual clauses or binding corporate rules, or subject to compliance with international standards in the field of management and storage of personal data). The Platform is not liable for the consequences of the User's voluntary disclosure of personal data in the chat (including for third-party claims and for losses arising in connection with such disclosure), to the extent permitted by the legislation of the Republic of Uzbekistan.

5.3. Handling content complaints (notice & takedown)

If you are a rights holder and believe that content posted on the Platform infringes your rights, send a reasoned statement to the email address specified in Section 16 of this Agreement, indicating the specific content and the grounds for its removal. The Platform reviews such requests within 10 (ten) business days and has the right, at its discretion, to restrict access to the content or remove it. The Platform is not liable to the User for restricting access to or removing content on the basis of a justified request from a rights holder or upon demand of authorized bodies.

6. INTELLECTUAL PROPERTY

All content included in the Website or available through the Services, including, but not limited to, text, graphics, logos, icons, images, audio clips, digital downloads, data compilations and software, is the property of the Platform or its content providers and is protected by copyright laws and other provisions of the legislation of the Republic of Uzbekistan on intellectual property.

You retain all rights to the content that you upload or create using our Services, including content created using the Platform's tools (automatic generation tools, AI, etc.), subject to compliance with the rules of this Agreement. The Platform does not claim any rights to such content. By providing us with content, you grant us a non-exclusive license to use, reproduce and store such content solely for the purposes of providing, technically processing and displaying the content within the framework of the Services. This license terminates upon removal of the content from the Platform or termination of use of the Services.

6.1. Downloading the source code. The ability to download (export) the source code of content created using the Services is provided solely on the terms of a download subscription (a separate plan/option, paid in accordance with the terms on the Website). The User has no right to demand that the Platform provide the source code, export the website or otherwise download it without arranging and paying for a download subscription. Within the basic Services without such a subscription, the Platform is not obligated to provide an export/download function.

The Platform does not guarantee the suitability, accuracy, conformity with the user's expectations or purposes of the content (including websites, texts, other materials) generated or created using the Platform's tools (including automatic generation tools, AI). The User uses such results solely at their own risk and bears responsibility for their use and distribution.

7. PAYMENT AND REFUNDS

7.1. Payment

All prices are stated in Uzbek soums (UZS, soʻm). Changes to the prices of the Services take effect from the beginning of the next billing period. The Platform notifies the User of price changes at least 14 (fourteen) calendar days before the start of the new billing period by sending a message to the email address and/or publishing it on the Website. The current paid period retains the previous price. Payment is made in advance for the selected subscription period (month or year). Settlements within the territory of the Republic of Uzbekistan are carried out in the national currency — the Uzbek soum (UZS). Setting different prices for the same Service depending on the form of payment is prohibited.

7.1.1. Auto-renewal. The subscription renews automatically upon expiration of the paid period unless the User has disabled auto-renewal in the account settings before the date of the next charge. Before the automatic charge, the Platform sends the User a notice to their email address at least 3 (three) calendar days in advance. The User may disable auto-renewal at any time in their personal account.

You agree to provide current, complete and accurate payment information. You agree to promptly update all payment information.

7.2. Trial period

Upon registration of a new account, a 3-day free trial period is available. Upon expiration of the trial period, to continue using the paid features you need to arrange a subscription.

7.3. Refunds

7.3.1. Right of withdrawal. A User who is a consumer (an individual using the Services for non-business purposes) has the right to withdraw from the Services at any time. In this case, an amount (in UZS) proportional to the unused portion of the subscription period is refunded, less the expenses actually incurred by the Platform. This right is based on the provisions of the Civil Code of the Republic of Uzbekistan on the provision of services for a fee (Article 707 of the Civil Code of the Republic of Uzbekistan — termination of a contract for the provision of services for a fee at the request of the customer; in this case, where termination is caused by the Provider's culpable actions, no charge is withheld for the portion of the Services not provided) and on the prohibition against charging for services not provided, established by Part 2 of Article 21 of the Law of the Republic of Uzbekistan "On the Protection of Consumer Rights" No. 221-I of 26.04.1996.

7.3.2. Refund procedure. Refund requests are sent to the email address specified in Section 16 of this Agreement. A consumer's demands for a refund of the amount of money paid for a Service are subject to satisfaction within a ten-day period from the date the relevant demand is presented, in accordance with Article 19 of the Law of the Republic of Uzbekistan "On the Protection of Consumer Rights". For consumers, the provisions of Article 28¹ of the said Law, governing the sale of services using information systems (by remote means), also apply.

7.3.3. Terms of this Agreement that impair the rights of the consumer compared to the rules established by the legislation of the Republic of Uzbekistan on the protection of consumer rights are invalid (Article 21 of Law No. 221-I).

7.4. Upgrading the tariff plan (upgrade)

The User has the right at any time to switch to a tariff plan with a higher cost (upgrade). Upon upgrade, the User pays for the new tariff plan for at least one standard billing period (month). The Platform calculates the value of the unused remainder of the current paid period proportionally to the number of remaining days and recalculates the resulting amount into additional days on the new tariff. These additional days are added to the paid period of the new tariff.

The calculation of additional days is performed using the formula: remainder = (cost of the current tariff / total number of days in the period) × number of remaining days; additional days = remainder / (cost of the new tariff / number of days in the standard period of the new tariff). If the current subscription was paid under an annual tariff (with a discount), the recalculation of the remainder is performed based on the amount actually paid. Upon expiration of the paid period (including the additional days), the subscription is renewed on the standard terms of the new tariff (clause 7.1.1).

The new tariff and its features become available to the User from the moment of payment. The switch to the new tariff is final; a return to the previous tariff with restoration of the previous terms is not guaranteed.

7.5. Downgrading the tariff plan (downgrade)

The User has the right to switch to a tariff plan with a lower cost (downgrade). The downgrade takes effect from the beginning of the next billing period. Until the end of the current paid period, the User continues to use the Services within the framework of the current tariff. No refund is made upon downgrade — the current period is used out on the previous terms.

When switching to a tariff with a smaller amount of resources (limits on websites, storage, etc.), the User is obligated to independently bring resource usage into conformity with the limits of the new tariff before the date of the switch. Otherwise, the Platform has the right to restrict access to resources exceeding the limits of the new tariff.

8. QUALITY OF SERVICES AND LIMITATIONS

The Platform makes commercially reasonable efforts to ensure the operability of the Website and the Services, their conformity with the description on the Website and the maintenance of the quality of the Services provided.

At the same time, you acknowledge and agree that, due to the technical nature of the Services (a cloud SaaS service using third-party technologies, including AI):

The Platform does not guarantee uninterrupted, error-free operation of the Website and the Services 24/7;
The results generated by AI are of an auxiliary nature and may contain inaccuracies;
The compatibility and correct display of the User's websites depend on many factors, including browsers, devices and third-party services;
Certain technical capabilities (including server-side rendering, SSR) are not part of the basic set of Services, are not activated by default and are enabled upon the User's request through the support service (see clause 8.1).

8.1. Certain technical capabilities (including SSR). Some of the Platform's technical capabilities are not part of the basic set of Services and are provided upon the User's request. In particular, server-side rendering (SSR, Server-Side Rendering) — the mode of generating website pages on the server side — is not activated by default and is enabled upon the User's request through the support service. The enabling and operation of such capabilities depend on technical feasibility, the selected tariff and available resources; the Platform does not guarantee their availability for any website and has the right to refuse enabling them for technical reasons.

If the Provider breaches the terms of the contract for the provision of the Service, the User who is a consumer has the right, at their choice, to demand the free elimination of defects, a proportionate reduction of the price, repeat provision of the Service, or to terminate the contract and demand a refund of the amount paid. Defects in the Service provided are eliminated within 20 (twenty) days from the date the demand is presented, unless a shorter period is established by the contract. In the event of a breach of deadlines, the Provider pays the User who is a consumer a penalty of one percent (1%) of the price of the Service for each day of delay; the amount of the penalty may not exceed the price of the relevant type of Service. This Section does not limit the rights of consumers provided for by the legislation of the Republic of Uzbekistan on the protection of consumer rights, including Articles 4, 6 and 19 of the Law of the Republic of Uzbekistan "On the Protection of Consumer Rights" No. 221-I of 26.04.1996.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by the applicable legislation of the Republic of Uzbekistan, the aggregate liability of the Platform under this Agreement does not exceed the amount (in UZS) actually paid by the User for the use of the Services over the last 12 (twelve) months preceding the event that gave rise to the claim.

The Platform is not liable for indirect losses, lost profits, loss of data, losses in connection with the unavailability of the Services or the User's websites, reputational harm, or losses of third parties arising in connection with the User's content or actions, to the extent permitted by the legislation of the Republic of Uzbekistan.

The Platform is not liable for the loss, distortion, unavailability or destruction of user data (including website content, files, settings), except in cases where such loss is caused solely by the culpable actions of the Platform. The User is obligated to independently ensure the backup of important data.

The limitations of liability established by this Section do not apply: (a) to liability for intentional breach of obligations in accordance with Article 333 of the Civil Code of the Republic of Uzbekistan (an agreement concluded in advance to eliminate or limit liability for intentional breach of an obligation is invalid from the moment it is concluded); (b) in cases where the legislation of the Republic of Uzbekistan (including the Law "On the Protection of Consumer Rights") does not permit limitation of the provider's liability to the consumer.

10. INDEMNIFICATION

You agree to compensate the Platform for losses and expenses (including reasonable expenses for legal assistance) incurred by the Platform as a result of: (i) your breach of this Agreement; (ii) your infringement of the rights of third parties, including intellectual property rights; (iii) your posting of content that violates the legislation of the Republic of Uzbekistan.

11. TERMINATION OF SERVICES

In the case of planned termination or material modification of the Service at the initiative of the Platform, the Platform notifies the User at least 30 (thirty) calendar days before the termination date. Suspension or termination of access in connection with the User's breach of this Agreement or as required by the legislation of the Republic of Uzbekistan may be carried out without prior notice.

The User is obligated to independently save the necessary data (content, files, settings) before the moment access is terminated. After access is terminated, the Platform has the right to delete user data after 30 (thirty) calendar days; where technically feasible, the export of data before deletion is described on the Website or in the personal account.

12. DISPUTE RESOLUTION PROCEDURE

12.1. Claim procedure. The Parties take measures to resolve disputes through negotiations. The User is recommended, before applying to court, to send the Platform a written claim to the email address specified in Section 16 of this Agreement. The claim must contain: a description of the breach, the User's demands and supporting documents (if any). The period for reviewing the claim is 30 (thirty) calendar days from the date of receipt. For a User who is a consumer (an individual), compliance with the claim (pre-trial) procedure is not a mandatory condition for applying to court, unless otherwise expressly provided by the legislation of the Republic of Uzbekistan; the consumer has the right to apply to court directly.

12.2. Recommended period for applying. For prompt review, it is recommended to send claims regarding the quality, scope or other terms of the Services provided within 30 (thirty) calendar days from the date the breach is discovered. The said period is recommended and does not limit the rights of the consumer provided for by the legislation of the Republic of Uzbekistan, including Article 19 of the Law of the Republic of Uzbekistan "On the Protection of Consumer Rights", as well as the general statute of limitations (Article 150 of the Civil Code of the Republic of Uzbekistan — three years).

12.3. Disputes involving consumers are heard by the civil courts of the Republic of Uzbekistan. The consumer is exempt from payment of the state duty for claims related to the violation of their rights, in accordance with the Law of the Republic of Uzbekistan "On the State Duty" No. ZRU-600 of 06.01.2020. The consumer has the right to file a complaint with the Committee for the Development of Competition and Protection of Consumer Rights of the Republic of Uzbekistan.

13. GOVERNING LAW; JURISDICTION

This Agreement is governed by and construed in accordance with the legislation of the Republic of Uzbekistan. Disputes between the Parties are heard in the manner established by the procedural legislation of the Republic of Uzbekistan: disputes involving legal entities and individual entrepreneurs — in the economic courts of the Republic of Uzbekistan; disputes involving consumers — in the civil courts of the Republic of Uzbekistan. For disputes involving consumers (individuals using the Services for non-business purposes), the rules of jurisdiction at the choice of the plaintiff provided for in Article 34 of the Civil Procedure Code of the Republic of Uzbekistan apply, including the right to bring a claim at the consumer's place of residence. The terms of this Section may not deprive the consumer of the guarantees provided by the Law of the Republic of Uzbekistan "On the Protection of Consumer Rights".

14. MISCELLANEOUS

If a court of competent jurisdiction finds any provision (or part of a provision) of this Agreement to be unlawful, invalid or otherwise unenforceable, the remaining provisions (or parts of provisions) of this Agreement are not affected thereby and are recognized as valid and enforceable to the maximum extent permitted by law.

The headings and subheadings of this Agreement are intended for convenience and ease of reference only and must not be used in any way to construe or interpret the agreement of the parties.

15. NOTICES

All legally significant notices provided for by this Agreement are sent to the User at the email address specified upon registration of the account. A notice is deemed delivered from the moment it is sent to the specified address. The User is obligated to keep the email address current in the account settings. Electronic documents and electronic messages exchanged between the Parties have legal force on a par with documents on paper in accordance with the legislation of the Republic of Uzbekistan on electronic commerce and on electronic digital signature.

16. CONTACT INFORMATION

If you have questions regarding this Agreement, please contact us by email. The details for invoicing and payment (including for legal entities) are specified in Section 17 of this Agreement.

Email: support@omlen.site
Website: omlen.site

17. PROVIDER'S DETAILS

Prices for the Services are stated in Uzbek soums (UZS). Taxation of the Provider is carried out in accordance with the Tax Code of the Republic of Uzbekistan; information about the applicable taxation regime and about the attribution (or non-attribution) of the Services to value-added tax (QQS) taxable turnover is indicated in the invoice/electronic invoice (e-invoice) issued in accordance with the legislation of the Republic of Uzbekistan.

Name: ООО «QAVENTO SYSTEM»

Trade designation: Omlen

STIR (TIN): 313106144

Address: город Ташкент, Шайхантахурский район, Labzak MFY, Labzak ko'chasi, 64а-uy

Bank: ТОШКЕНТ Ш., «КАПИТАЛБАНК» АТ БАНКИНИНГ ЯГОНА ФИЛИАЛИ

MFO (Bank code): 01158

Settlement account: 20208000607485524001